What our Customers say...


Your guys rock. Always going above and beyond!! 

SERVPRO of Austin & Albert Lea are so great and friendly group of people. I will call them and time I need the help

SERVPRO of Austin & Albert Lea are the best!!

I live close to the river in Albert Lea, MN we got a lot of rain this a few weeks ago and the river got real high and water got in my house SERVPRO came and cleaned it up 

A storm rolled though our town of Albert Lea a few weeks ago. It caused a lot of water in my basement SERVPRO of Austin & Albert Lea came fast and got thing sucked up and started drying thing the very same day.

We had a small kitchen fire thanks to our 15 year old and a microwave. We called SERVPRO because we had no idea what to do. They showed up quickly and help get rid of the smell and help clean up the saute. 

I had SERVPRO come to my business and clean our carpets. They look as good as they did when we first rented the place!!

We had a water loss at my business earlier this month and SERVPRO came in and got things cleaned up so fast. We only had to be closed for 2 days. Thanks to SERVPRO of Austin & Albert Lea its back to business for me and my family!! 

Our dishwasher line broke and caused damage in our kitchen, SERVPRO of Austin & Albert Lea were able to come out and help. They did a fantastic job and would definitely recommend them to anyone with property damage. 

Professional, came after hours, and did an amazing job cleaning carpets!

Very professional, on time, pleasant to deal with. 

110% satisfaction my carpets are white SERVPRO does the job to make them white again. 

Amazing staff, customer service, reliability & results!

I really appreciated their patience and listening skills in what I wanted to be done. In today's fast-moving world, it's unusual to get such good customer service.
My carpets look great and feel soft to the touch. Cleaning the grout makes my tile look new again!

My ceiling had severe water damage. SERVPRO was here within an hour. Very cautious with my things and respectful.

They were professional and came after hours to help up open up quickly. They did an amazing job!

Highly recommend them. We had used them before for some other services and decided to try for carpet cleaning after a water damage. They did a great job at a very fair price.

Professional service...awesome people. We are so pleased to have found this company. I will be using them again...thank you, we appreciate your help.

Had them come do my carpets because truly, I just don't have the time to keep up on stuff as I should. They came, were very polite, worked around all of the obstacles of my home, and the carpets look great! Thanks, guys for the great/hard work!

A brilliant and hard-working family owns and operates this business. you will be taken great care of.

Professional service, fair price, and the job was done great and in a timely manner.

It’s been pleasant dealing with the staff, Mike one of the managers is very nice and very professional! I would recommend them to anyone. Thank you SERVPRO

Best of the best. We had a house fire and it looks better than before. They cleaned every item plus some. 

They came out within an hour. Great experience! Thanks!

Definitely recommend. The guys that came out were great!

These guys have fast response times! I’m so glad they could come to help us within a few hours of this mishap.

I have used SERVPRO for the last year with many different projects in the community and each time they have come up with a plan of action to get us taken care of. 

In our area of Minnesota, we had been hit with a lot of water which then caused a lot of losses around our area, our home was one of them thanks to SERVPRO for coming and serving our area and helping not only us but others that needed it. Its nice knowing that they will come such a way to help others. 

I can't thank SERVPRO enough for taking the time to come out on the weekend to help us during a difficult time and we appreciate every one. 

It's nice knowing that SERVPRO could come out anytime to help us get everything in order for us to make our home a home again.