Recent Posts

Water Damage Emergency in Austin?

8/28/2024 (Permalink)

Sink disaster

You hear of stories like this, but think it can never happen to you. . . One day, while I was working from my Austin home, I kept hearing faint tapping sounds upstairs. I had my headphones on most of the time, so the sound was intermittent to me, but later that afternoon I learned the ugly, awful truth. The sink upstairs had been left running all day with the stopper plugged in, completely flooding the upstairs bathroom and hallway. The water damage and flooding were so surreal, I couldn’t wrap my head around the situation. I was in shock, but thankfully, I had the wherewithal to call SERVPRO of Austin & Albert Lea.

They asked me some questions and had a team of water restoration technicians out to assess and restore the damage in no time. They extracted the water and set up air blowers and movers to dry and dehumidify the remaining moisture. After everything was completely dried, they cleaned, sanitized, and deodorized the water-damaged areas. They cleaned the hallway carpets, too!

Call Us Today!

When you need help with a water damage emergency of any size, SERVPRO of Austin & Albert Lea is Here to Help. Call us today at 507-396-6644. We’ll clean and restore your property damage in Austin, “Like it never even happened.”

SERVPRO of Austin & Albert Lea is Independently Owned and Operated.

The First 48

8/28/2024 (Permalink)

Fires come in all shapes and sizes. At SERVPRO of Austin & Albert Lea, we see all kinds of fires. The most common are kitchen fires and electrical fires. The first 48 hours following a fire are crucial and can make a vast difference between being able to restore items and valuables and having to replace them. We ensure rapid response to your emergencies to provide timely mitigation and prevent further damage from corrosive soot particles. When soot settles on structures and personal items it can be very caustic and harmful. Wiping soot can often set the soot in and make it even more difficult to remove and deodorize. At SERVPRO of Austin and Albert Lea, our technicians have undergone special IICRC training to ensure we use exactly the right equipment for the designated area. Specialty cleaning equipment is used for removing surface debris and deodorizing the soot smell. Delicate items can be cleaned using our ultrasonic machine, where they are submerged in a cleaning solution that uses tiny ultrasonic sound waves to free built-up grime, soot, dirt, or other impurities from the affected contents. We are prepared for anything, and here for you. We are ready to use these specialized tools to help our customers make it "Like it never even happened."

Duct Cleaning Experts in the Austin & Albert Lea Area.

8/28/2024 (Permalink)

The biggest culprit for poor indoor air quality? Your ventilation system. Inspecting the ductwork in your home or facility should be a priority. Ductwork may be out of sight, out of mind, but it should be given the proper attention. Dirty ducts can circulate one or more of the following:

Dust
Pollen
Odors
Dirt and debris
Insects or pests
Other contaminants
Keeping the HVAC and ductwork clean can potentially extend the lifespan of the equipment by allowing it to work at peak conditions. This may also, help you save money. Duct cleaning may not be necessary. Our professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns.

To schedule duct cleaning contact SERVPRO of Austin & Albert Lea at (507) 396-6644.

Don’t let a wet floor stress you out in Austin & Albert Lea

8/1/2023 (Permalink)

Dealing with damage inside a house can be a real headache. Among the most stressful situations is a residential flood, which can leave you feeling overwhelmed and unsure about what to do next. That's where SERVPRO® of Austin & Albert Lea can help. We're experts in property damage restoration, particularly when it comes to water damage. Here are some steps you should follow if you find yourself dealing with a flooded home or room:

- Check that the floor is stable before walking through the water or wet areas.

- Avoid walking in areas with exposed plugs underwater, as electricity can travel through the water.

- Call SERVPRO of Austin & Albert Lea to help clean up the flooded area.

- Be careful on wet floors, which may be slippery.

Walk slowly to avoid falling and getting injured. Our goal is to make things as easy as possible for homeowners in Austin & Albert Lea and to reduce the stress you may be feeling. If you experience a disaster, don't hesitate to call us at 507-396-6644. Please note that SERVPRO of Austin & Albert Lea is independently owned and operated.

Link: https://www.ready.gov/floods

Tips to Put Out Fires in the Kitchen Safely in Austin & Albert Lea

8/1/2023 (Permalink)

SERVPRO of Austin & Albert Lea recognizes that over half of home fires start in the kitchen. Some kitchen fires start out small enough that you might be able to put them out easily. By being proactive, you can save yourself and others from fire and smoke injuries in your Austin & Albert Lea home. 

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside the home.

SERVPRO of Austin & Albert Lea  has these tips to offer for handling a small cooking fire:

    • If the fire is on the stovetop or in a pot, put a lid on the fire to smother the flames. Turn off the burner  
    • If a cloth on the stovetop is on fire, put a lid on the fire to smother the flames.  Turn off any burners  
  • Do not use water on a gas fire or a grease fire. Potlids will smother a fire. You can also use (a lot of) baking soda. Pour a box of baking soda on the fire
  • If the fire is in the oven, turn off the heat. Close the oven door.    

IMPORTANT:

Never leave fire-fighting to chance. SERVPRO of Austin & Albert Lea knows that objects can be replaced.  People and pets cannot.

SERVPRO of Austin & Albert Lea is independently owned and operated. 

Links:

https://www.usfa.fema.gov/prevention/ 

https://www.nfpa.org/Public-Education/By-topic/Top-causes-of-fire

We Repair Storm Damage to Commercial Businesses in Albert Lea

8/1/2023 (Permalink)

Property Damage Happens

Weather can wreak havoc on your home or business at any time. Storms, flash floods, hail, rain, lightning strikes, tornadoes, high winds, snow, and even mudslides can cause damage that can become costly if not mitigated quickly. Austin and Albert Lea residents can rest easy knowing that SERVPRO® of Austin Albert Lea has a team of highly trained technicians ready to respond to your emergency 24 hours a day, seven days a week. From the moment you call, we will be on-site in four hours or less to immediately begin the cleanup and restoration process. We can even help with the insurance paperwork and will follow the entire restoration process through to completion. We offer many restoration services for fire, water, storm, mold, and biohazard damage emergencies to minimize disruption to your business. For instance, some repairs may require offsite storage of equipment and furniture, document drying and restoration, or cleaning, deodorizing, and sanitization services. We are equipped to work on jobs of all sizes including:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Call Us Today

We take pride in the extraordinary customer service and professionalism we bring to every job, and  SERVPRO® of Austin Albert Lea is Here to Help. ® Call us today at 507-396-6644. We’ll take care of all of your commercial restoration needs in Albert Lea “Like it never even happened.”

SERVPRO® of Austin Albert/Lea is Independently Owned and Operated.

Highly Trained Technicians in Albert Lea?

8/1/2023 (Permalink)

Highly Trained Property Damage Restoration Technicians

Did you know that our SERVPRO employees are required to undergo a fifteen-day training course at the SERVPRO Corporate Training Facility and pass an exam when they begin working for us? SERVPRO® of Austin Albert Lea wants the residents and commercial business owners of Austin to know that we take pride in our commitment to training education to provide our community with the highest level of service. We also encourage team members to become certified in:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

E-Learnings and Continuing Education

Our staff can continue their education through web-based training modules we provide that are designed to be self-paced and are followed by a knowledge test at the end of each module. We adhere to guidelines set by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and follow industry standards. We also hold credit and non-credit training sessions open to insurance agents and adjusters and real estate professionals.

Call Us Today

If you find your home or business has experienced water or fire damage, has a mold issue, or if you are in need of deep cleaning and sanitization services outside the scope of a routine janitorial service in Austin, SERVPRO® of Austin Albert Lea wants to help. Call us today at 507-396-6644. We’ll clean and restore your property damage “Like it never even happened.”

SERVPRO® of Austin Albert/Lea is Independently Owned and Operated.

COMMERCIAL PROPERTIES

9/26/2022 (Permalink)

The driving force behind SERVPRO Restoration Services is offering quality work and going above and beyond what is expected from our customers.  We rely on our reputation to bring us the work we need to maintain a strong momentum throughout the day, week, month, and year.  When the phone rings, we need to be ready to take on any size disaster, even when the caller is an owner or management at a local business or franchise serving the community, as we do, in their own way. 

                Commercial properties can range in size and extent of damage, and sometimes the work that needs to be performed is not comparable to some residential jobs.  However, there are times when a commercial structure needs all our attention, and sometimes even more.  That is why a SERVPRO franchise needs to have open communication with neighboring franchises and connections to teams structured through the corporate level that are prepared to take on high stakes, high-demand jobs that a locally owned and operated franchise might not have the assets and ability to handle. 

                SERVPRO has designed its services to be open and flexible to take on any task, no matter what size the damage or structure is.  Our franchises in Mason City and Austin and Albert Lea are prepared and have been for quite some time, to take on “the big one” whenever that job appears.  We have connections to a Storm Team, a Large Loss Team, and an Extreme Team that can help get us what we need to produce quality work in a timely fashion at any size disaster.  This is what makes being a SERVPRO franchise better; our commitment to finding a way to address fire, water, sewer backups, mold, and several other losses in a way that will benefit each party involved.  When catastrophe strikes, SERVPRO of Mason City, Austin, and Albert Lea will find a way to get your business or property back to normal and exceed your expectations.  Let us help you in your time of need to make it “Like it never even happened.”  We are just a call away at 507-396-6644. 

SERVPRO of Austin & Albert Lea is independently owned and operated.

Ease your Burden when Disaster Happens in Austin & Albert Lea

7/29/2022 (Permalink)

When disaster strikes…

For many, your home in Austin & Albert Lea represents a lifetime of hard work and a place where roots are important. It is where the family gathers, and where your most endearing and important memories are made. When a disaster strikes; whether it be fire, storm, mold, or other water damage/flooding, it will likely be one of the most traumatic experiences of your life. When these things happen and stress is high call us. Our professionalism and rapid response time, as well as our nonintrusive clean-up and exit, should do much to ease the burden you are bearing. SERVPRO of Austin & Albert Lea really does want to help you carry the load.

…we’ll be there to ease your burden.

Sharing a load to SERVPRO of Austin & Albert Lea means our work makes your situation more bearable. Twenty-four hours a day/seven days a week we are on call with equipment that is up-to-date, and people who are professional and efficient. Our goal is to keep you moving forward with as little worry as possible in Austin & Albert Lea. Please contact us online or at (507) 396-6644.

Austin & Albert Lea Area Businesses Rely On Us for Proactive Cleaning and Sanitization Services!

7/29/2022 (Permalink)

We Are Specialty Trained

We are living in historic times. Keeping our businesses and homes disinfected and sanitized has never been more critical to protecting our health and welfare. SERVPRO® of Austin & Albert Lea wants Austin commercial businesses and homeowners to know that we have the specialty training and years of experience dealing with biological pathogens - including strains of coronavirus similar to the new coronavirus, COVID-19. Our technicians are required to attend initial, demanding training and continuing education courses to stay current on technological advances and industry standards.

We Use EPA-approved Products

The national Centers for Disease Control and Prevention (CDC), recommends the use of a labeled, EPA-approved, hospital-grade disinfectant with claims for use on organisms similar to COVID-19. The CDC also recommends that all high-touch surfaces be routinely cleaned and disinfected as COVID-19 can remain on surfaces for up to three hours depending on the surface type. 

Call For a Proactive Cleaning Today

When your facility or home requires cleaning and disinfecting outside the scope of a routine janitorial service, we want to help. We are on call 24 hours a day and can be on-site within four hours of your first call to us. SERVPRO® of Austin & Albert Lea is also equipped to respond to any fire or water emergency in Austin. Call us today at 507-396-6644. We’ll take care of all of your emergency cleaning needs “Like it never even happened.”

SERVPRO® of Austin & Albert Lea is Independently Owned and Operated.